Communication in Small Business Builds & Strengthens Relationships
Everyone needs a break from time to time to reconnect with family and friends, recharge the old batteries, and refresh and reboot. This is especially true for small business owners, who juggle many responsibilities. A much-needed break from the daily grind improves everyone’s professional performance and relationships with employees, customers, and potential customers.
While vacationing with family in the gorgeous mountains of Pigeon Forge, TN, KallistoArt co-owner AJ Aluwaltha took a little time out to share three significant ways to communicate with your small business customers – before and after you’ve gone fishin’ – to maintain and strengthen existing relationships, while simultaneously fostering leads and developing future customers who are interested in your products and services.
The following list outlines three crucial actions for consistent customer communication in small business:
- Set up an email “out-of-office” auto-reply response, so your customers stay informed about when you will return.
- Assign a contact person to be available to communicate with your customers and address immediate needs.
- Reach out to your key customers before you leave to make them aware of your break, and personally let them know who they can contact in your absence to address any concerns they may have.
By paying close attention to these three crucial communication details, you will continue to build and strengthen your professional relationships. At the same time, you nurture yourself and your relationships with a relaxing, rewarding respite!
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