Communication in Small Business Builds & Strengthens Relationships

Everyone needs a break from time to time to reconnect with family and friends, recharge the old batteries, and, essentially, refresh and reboot. This is especially true for small business owners, who juggle a myriad of responsibilities. A much-needed break from the daily grind tends to improve everyone’s professional performance and the relationships that exist with employees, customers, and  potential customers.

While vacationing with family in the gorgeous mountains of Pigeon Forge, TN, KallistoArt co-owner, AJ Aluwaltha, took a little time-out to share three very important ways to communicate with your small business customers – before and after you’ve gone fishin’ – to maintain and strengthen existing relationships, while simultaneously fostering leads and developing future customers who are interested in your products and services.

The following list outlines three crucial actions for consistent customer communication in small business:

  1. Set-up an email “out-of-office” auto-reply response, so your customers stay informed about when you will return.
  2. Assign a contact person to be available to communicate with your customers and address immediate needs.
  3. Reach out to your key customers before you leave to make them aware of your break, and personally let them know who they can contact in your absence to address any concerns they may have.

By paying close attention to these three crucial communication details, you will continue to build and strengthen your professional relationships, while you nurture yourself and your personal relationships with a relaxing, rewarding respite!

Team KallistoArt

Leave a Reply Text

Your email address will not be published. Required fields are marked *